When to Call a Tow Truck - Eric's Towing & Car Care

Knowing when to call a tow truck can save you time, money, and potentially prevent injury. While some car problems can be fixed on the spot, others require professional towing services. Here's your complete guide to making the right decision.

Immediate Towing Situations

Call for towing immediately if:

• Your vehicle is smoking or on fire
• You've been in an accident
• Your car is blocking traffic
• You're on a busy highway or dangerous location
• Fluids are leaking extensively
• You smell gas or other strong chemical odors

Engine Problems

Call a Tow Truck If:

• Engine won't start despite jump-start attempts
• Engine is overheating severely
• You hear grinding, knocking, or metal-on-metal sounds
• Engine suddenly stops while driving
• Check engine light is flashing
• Oil pressure warning light is on

You Might Fix It Yourself If:

• Battery seems dead but you have jumper cables
• You're out of gas near a gas station
• Engine is slightly overheated but not steaming
• You have the tools and knowledge for minor repairs

Transmission Issues

Always call for towing if:

• Car won't shift into any gear
• You smell burning transmission fluid
• Transmission is slipping or jerking violently
• You hear grinding noises when shifting
• Transmission fluid is leaking heavily

Flat Tire Scenarios

Call for Towing If:

• You're on a busy highway
• It's dark or weather conditions are poor
• You don't have a spare tire or tools
• The spare tire is also flat
• You're physically unable to change the tire
• The tire is severely damaged (sidewall damage, multiple punctures)

You Can Handle It If:

• You're in a safe location away from traffic
• You have a good spare tire and proper tools
• The damage is a simple puncture
• You're comfortable changing tires
• Weather and lighting conditions are good

Electrical Problems

Call for towing if:

• All electrical systems have failed
• You smell electrical burning
• Multiple warning lights are on
• Headlights don't work at night
• Alternator has completely failed

Weather-Related Situations

New Brunswick weather can be harsh. Call for towing if:

• You're stuck in snow or ice
• Visibility is poor due to weather
• Roads are icy and unsafe for repairs
• You're stranded in extreme cold
• Flooding has affected your vehicle

Signs You Should Drive to a Shop Instead

You may be able to drive carefully to a repair shop if:

• Engine is running but making minor noises
• Check engine light is on but steady (not flashing)
• You have a slow coolant leak but temperature is normal
• Brakes are working but making noise
• You can drive at low speeds safely

Questions to Ask Yourself

Before deciding whether to call for towing, consider:

• Am I in a safe location?
• Do I have the proper tools and knowledge?
• What's the worst that could happen if I drive?
• Is the potential damage worth the towing cost?
• Can I safely wait for help?
• Are weather conditions safe for repairs?

What to Expect from Professional Towing

When you call Eric's Towing & Car Care:

• Professional assessment of your situation
• Safe, damage-free towing to your preferred location
• Modern equipment suitable for your vehicle
• Experienced operators who care about your vehicle
• 24/7 availability for emergencies